WHAT IS RAPID
OUTBOUND CALL CENTERŽ ?
Rapid outbound Call CenterŽ is a B2B, or B2C outbound
call center service that will call everyone on your contact
list, and read a script as instructed by you. During conversation
with the recipient, we can collect information using a
questionnaire, or update a client record.
Our agents manually navigate past the receptionist or
gatekeeper to reach every individual on your list.
Rapid outbound Call CenterŽ is a tool to enhance or replace
WHY USE RAPID
OUTBOUND CALL CENTERŽ ?
Rapid outbound Call CenterŽ liberates you from the repetitive
monotony of outbound calling. Rates are charged by-the-call,
NOT by the hour. Training is minimal due to our efficient
setup procedures. Your program will be underway quickly.
PER CALL CHARGE RATES WILL:
- Reduce your call center costs
- Allow you to calculate your costs
- Keep the call center honest in terms
of project duration
- Make us responsible for staff performance
FOCUS ON WHAT YOU DO BEST. ELIMINATE MUNDANE
ACTIVITIES SUCH AS:
- dialing phone numbers
- ringing the phone
- waiting for an answer
- negotiating with the receptionist
- being put on hold
- waiting for the right party to attend
- getting thrown into voicemail
All this costs valuable time, and increases your selling
cycle time frame. Spend less time on the arduous outbound
calls. Expedite your outbound campaigns with unprecedented
speed. With Rapid outbound Call CenterŽ, you can make
thousands of calls per day.
RAPID OUTBOUND CALL CENTERŽ COSTS LESS THAN A
TRADITIONAL CALL CENTER
- No surprise invoices since we charge
per call, not by the hour, so your costs
are predetermined in advance of your
- No charge for reports
WHAT IS RAPID OUTBOUND CALL CENTERŽ
- Follow-up to a direct mail campaign
- Cold calling potential customers
- Client retention and appreciation
- Reminders of live events and web
- Generate sales leads and appointments
- Event Marketing
- Increase Web Seminar attendance
- Expedite your client prospecting
campaign by thousands of messages per day
- Surveys and questionnaires
- List update and maintenance
WHO CAN USE RAPID OUTBOUND CALL
Any company wishing to maximize on their outbound phone
calls can use Rapid outbound Call CenterŽ. Any company
using an existing outbound call center can reduce their
costs by using Rapid outbound Call CenterŽ.
WHAT OUR RAPID OUTBOUND CALL
CENTERŽ OPERATORS WILL DO
Upon reaching the target recipient, our live Rapid outbound
Call CenterŽ operators will read your script, inform the
recipient, and gather information as instructed. Our operators
will encounter and deal with:
- Switch board receptionist
- Personal assistants
- Direct dial by number or extension
- Dial by name directories
- Being put on hold
- Being screened by uncooperative
ROCC DOES WHAT AN AUTO-DIALER
SYSTEM CANNOT DO
Rapid outbound Call CenterŽ operator does what an Auto-Dialer
system cannot do:
- Every call is logged and labeled
with the exact resulting outcome.
- Overcome FCC regulations pertaining
- Your script is delivered only to
the contact name you specify, and to no one
else. Auto dialers cannot make that
- If instructed, your message is re-directed
to the new contact, in case the old
contact name has changed.
- Rapid outbound Call CenterŽ operator
will gather information on each
recipient, based on a questionnaire.
WHY USE A CALL
CENTER AS A MEDIUM?
- Your clients will appreciate a live phone call. A
personal call carries more value than email or any other
direct mail campaign.
- Rapid outbound Call CenterŽ costs less than your employees
- Rapid outbound Call CenterŽ is a faster campaign due
to minimal training; and costs much less than your traditional
- Email lists are very transient. Telephone numbers
are more reliable and dont change as often; therefore
your campaign will be more successful with a phone list
instead of an email list.
RAPID OUTBOUND CALL CENTERŽ TELEPHONE
We research and develop our own telephone number lists
for your usage. If the list you need is not available,
you can ask to have it researched at no cost to you, depending
on resources. Our list research efforts can be for both
business telephone number lists as well as residential
telephone number lists.
1. What is Rapid outbound Call Center?
Rapid outbound Call CenterŽ is a call center with live
operators that will call everyone on your contact list
and deliver a script. Upon delivering a script, we can
collect information from client response.
2. How do I get started?
First, book your campaign
3. How fast can my campaign start?
Then, record your message
Lastly, send us your phone contact list
We need a 5 day notice depending on project parameters.
4. How many calls can you make in one day?
We can dial thousands of calls per day.
5. When do you make the calls?
We make our calls to satisfy your specific time frame.
6. How do I pay for the service?
This service is pre-paid, or on approved credit.
7. Where do I get a contact list of phone numbers
You can use your own client list, or we can help you find
a marketing list
8. What data fields must be in the contact list?
Telephone number, contact name, company name. Contact
Position would be helpful, but not required.
9. Do I get any output after the job is finished?
Yes, you get a log report, and an exception report per
10. Who will create my script?
All reports are free of charge.
The reports show accurate details for every single call.
You can create your own script, or we have consultants
that will help you.
11. How many retries do you make if the line is
As many retries as you want.
12. What are your call center hours of operation?
Generally 9 to 5, but we will accomodate your needs.